You have 60 days to exchange or return freely

At Colichef, you have 60 days to make a return. Return your (or your) items in their original, unutilized packaging and in perfect condition, we will exchange it or refund you in full.

How do I return your items?
Return your item (s) to the original packaging, not used and in perfect condition. Have proof of mail shipment validated (or another delivery company of your choice) or claim your proof of deposit at your point of delivery. Keep your proof of return for a period of 3 months. In case of return, the participation in the costs of the shipments is your responsibility. Poorly maintained products will not be taken back or refunded.

How will you be reimbursed?
When you return, enter your bank account number on the back of your delivery slip. If you have not registered it and we do not know your account number, you will receive a voucher valid for 1 year.

Return address:
Colichef / eurofoodmat s.a.
Rue de la Cale Dry 34
4684 Haccourt