At Colichef, you have the right to change your mind! You can return your items within 100 days as long as they are in perfect condition! We exchange or refund according to your choice!

How do I return your items?
Return your item (s) to theoriginal packaging,not used and in perfect condition. Have the proof of mail-in shipping validated (or another delivery company of your choice or claim your proof of deposit at your relay point. Keep your proof of return for a period of 3 months.

In case of return, the participation in the costs of the shipments is your responsibility. It is strongly recommended that you take out insurance from the carrier of the market value of the products in order to protect you against any loss or damage to them. Poorly maintained products will not be taken back or refunded.

How will you be reimbursed?
Depending on your choice, upon receipt of the goods, we will give you a credit, exchange or direct refund (excluding return fees).

Return address:Colichef / eurofoodmat s.a. 34 Rue de la Cale Dry 4684 Haccourt - Belgium

Follow our video tutorial to record your return online with ease!