Colichef

Notre site est actuellement en maintenance et sera de nouveau accessible dans très peu de temps.

  • FR
  • EN
  • Our brands
  • New products
  • PROMOTIONS
Menu
Colichef
Account

Login

Pas encore de compte? Inscrivez-vous

Favorites
0 Cart

No products

Free shipping! Shipping
0,00 € Total

Check out

Product successfully added to your shopping cart

Quantity
Total

There are 0 items in your cart. There is 1 item in your cart.

Total products (tax incl.)
Total shipping (tax incl.) Free shipping!
Total (tax incl.)
Proceed to checkout Continue shopping
  1. Compte
  • Cutlery
  • Cutting
  • Kitchen battery
  • Kitchen utensils
  • Pastry material
    Retour
  • Appliances
    Retour
  • Kitchen accessories
    Retour
  • Grocery store
WidgetAvisVerifies
Back
Home > Our commitments> Return and refund

About Colichef

All about our website

  • About us
  • Our engagements
  • Customer service
  • Help / FAQ
  • CGV

Our engagements

  • Delivery
  • Secure online payment
  • Return and refund

You have 100 days to exchange or return freely

At Colichef, you have the right to change your mind! You can return your items within 100 days as long as they are in perfect condition! We exchange or refund according to your choice!

How do I return your items?
Return your item (s) to theoriginal packaging,not used and in perfect condition. Have the proof of mail-in shipping validated (or another delivery company of your choice or claim your proof of deposit at your relay point. Keep your proof of return for a period of 3 months.

In case of return, the participation in the costs of the shipments is your responsibility. It is strongly recommended that you take out insurance from the carrier of the market value of the products in order to protect you against any loss or damage to them. Poorly maintained products will not be taken back or refunded.

How will you be reimbursed?
Depending on your choice, upon receipt of the goods, we will give you a credit, exchange or direct refund (excluding return fees).

Return address:Colichef / eurofoodmat s.a. 34 Rue de la Cale Dry 4684 Haccourt - Belgium

Follow our video tutorial to record your return online with ease!


From 2002 competitive prices all year

60 days for exchange or return my order

Free shipping from 85 € of purchase

Secure payments bank cards, paypal ...

Our experts are at your service

By phone

from monday to friday
from 9:00 to 4:30 p.m.

02 78 84 01 91

Contactez-nous aussi par mail

WidgetAvisVerifies

It was you who said it

Colichef

  • Terms & conditions
  • Who we are ?
  • Sitemap

Our guarantees

  • Return and refund
  • Secure online payment
  • Shipping

Subscribe our newsletter

Newsletter: Stay up all the information , tips , specials , ...

Your address remains private . She neither sold serums or exchanged .
Shipping partner : Partenaires de livraison
Secure payments : Paiement sécurisées
Follow us :
Réalisé par eyaka

:��y�-�������"z�h��ޭ�޶׫�ǫ{^�'�q��w��{"u�텫r���y�z�b� az*����ʋ�y�[��,�x-��nȭ

\r\n\r\n\r\n\r\n\r\n3 possible delivery methods\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nChoose the one that suits you best!\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nRELAY POINT\r\n\r\nDelivery at a UPS Access Point™ near you (local store, bookstore, tobacco, gas station...).\r\n\r\n\r\n\r\n\r\n\r\nFAST HOME DELIVERY\r\n\r\nDelivery to you or to the address of your choice (at the office, at a friend\'s house, at a neighbour\'s house, ...) in 24/48 hours.\r\n\r\n\r\n\r\n\r\n\r\nEXPRESS DELIVERY 24 AT HOME\r\n\r\nExpress delivery at your home or at the address of your choice (at the office, at a friend\'s house, at a neighbour\'s house, ...) in 24 hours.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nHow do I calculate the price of my delivery?\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nDelivery methods\r\n\r\n\r\n\r\n\r\n\r\n\r\nFor a purchase less than €30\r\n\r\n€7.95\r\n€14.95\r\n€21.95\r\n\r\n\r\n\r\nFor a purchase between 30 and 69 euros\r\n\r\n€5.95\r\n€12.95\r\n€21.95\r\n\r\n\r\nFor a purchase over $69\r\nFree shipping\r\n€7.95\r\n€21.95\r\n\r\n\r\nFor a purchase over $150\r\nFree shipping\r\n€5.95\r\n€17.95\r\n\r\n\r\nFor a purchase over $250\r\nFree shipping\r\nFree shipping\r\n€17.95\r\n\r\n\r\nDelivery times\r\n1 to 3 working days\r\n1 to 3 working days\r\n1 business day\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nThe steps of my order\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nThe departure of your parcel\r\nAn order is shipped as soon as it is paid in its entirety and all products are in stock. We do not ship partial orders unless the customer requests them and pays a second delivery fee.\r\n\r\n\r\nTracking your package\r\nYou receive an email to confirm the shipment of your package. You can check directly in your account on our website, the tracking and progress of your package.\r\n\r\n\r\nIn case of absence\r\n\r\nIf you are not present at the time of delivery, a notice of passage is filed to set up another appointment with the UPS courier.\r\n\r\n\r\nRemarks\r\n\r\nFor some remote or hard-to-reach areas (mountain, island, Corsica,...) additional fees may be charged by UPS. For more information, please contact us.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nOver the last 12 months, 97.2% of our deliveries arrived on time at our customers.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nWe know you\'re in a hurry, you don\'t have time to waste and you don\'t want to run to buy your kitchen utensils! That\'s why Colichef thought of everything! To make sure you don\'t miss anything, the majority of our items are in stock, in large quantities in our warehouses, ready to be sent to you.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nWhen you order before 2:30 p.m., we ship your package the same day, Monday to Friday.If you place your order on a weekend or holiday, your parcel will be shipped the next business day.\r\n\r\n\r\n\r\n\r\n